The Rundown on Our Virtual BDC Pilot amid COVID-19

May 27, 2020

Carla Nurse, Director of Sales Development, shares a summary of the virtual BDC program that Mastermind pivoted to in one of many efforts to ease dealer partners' pains during the middle of the COVID-19 pandemic.

This program assisted 249 stores, and in just six short weeks, our team made almost 21,000 consumer prospecting calls and booked over 1,800 sales appointments.

Learn more from dealer partners about the benefits they experienced when Mastermind helped them jumpstart their remote sales operations through the virtual BDC program:

"During these difficult times, I am loving Mastermind more and more and I am glad that we have it because if we didn’t it would be a disaster. Almost 50% of our daily sales come from it!"
Papa Seck, GM, Hall Honda

"Mastermind has been proactively helping our dealership navigate these challenging times. I consider Mastermind not just a partner, the Mastermind team is like family to us. We need Mastermind now more than ever!"
Janet Feliciano, Dealer Principal/GM Hyundai & Genesis of South Brunswick

"Mastermind continues to be an invaluable partner for our dealership during these challenging times, coming forward with concrete strategy and direct support to help our business. Those strategies are proving to be the difference in our ability to still service our clients while preparing for life after COVID-19. Mastermind is providing true value to their dealers and we definitely need Mastermind now more than ever!"
Suzanne Cochrane, GM, Helms Bros.

To learn more about Mastermind's Virtual BDC program check out our Virtual BDC Executive Summary. 

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