Like the rest of the world, we at Mastermind are actively monitoring the impact of COVID-19. To help the automotive community operate as efficiently as possible, we’ve put together tips for your dealership to help with business continuity while keeping the safety of your customers and team in mind.
Tell us how we can help. Contact us today.
A successful reopening requires dealers to start thinking ahead right now. View our checklist for a comprehensive look at what must be considered when reopening your dealership.
With the auto retail market showing signs of recovery, now is the time for auto dealers to drive auto sales in 2020. Discover our 5-point action plan for recovery and reaccelerating past the COVID-19.
30:06Mastermind's Chief Commercial Officer, Andrew Rains, and Sr. Director of Partner Experience, Katie Loyas, discuss keeping employees positive in trying times.
41:03Learn how today's digital tools can convert leads into long-term loyalty customers through creating exceptional customer experience.
In our previous blog on personalized marketing , we discussed the basics of what personalized marketing is, what types of personalized marketing capabilities are available for dealerships and how...
The COVID-19 pandemic is an evolving situation, and with each set of updated or loosened restrictions, consumers have new questions about what this means to them.
1:31Erik Hess, Vice President of Business Operations at Mastermind, shares pre-owned and new car sales trends as dealerships begin to reopen across the country.
1:48Carla Nurse, Director of Sales Development, shares a summary of the virtual BDC program that Mastermind pivoted to in one of many efforts to help our dealer partners during the COVID-19 pandemic.
52:17Ready to reopen your dealership? Join Ian Grace, Senior Manager of Partner Performance at Mastermind as he shares his in-depth approach for reopening your dealership.
As we’ve discussed before, digital analytics have changed the traditional balance of quality versus quantity in auto sales leads. Automating the auto lead generation and analysis process means...
For years, dealers have turned to equity mining tools to try and streamline identifying revenue opportunities in the service drive.
It may seem counterintuitive to view the post-pandemic marketplace as an “opportunity,” but that’s what it will be for dealers who are prepared to serve customers in the new environment.
In a time where dealership management were pre-occupied with focusing on bigger picture strategies to combat the COVID-19 disruptions, Mastermind stepped in to prospect on behalf of the dealership.
It’s challenging in the best of times for dealers to keep sales and service connected. When large portions of your auto dealership are operating virtually, it’s even more complicated.
In an era where your dealership’s engagement with prospects and customers increasingly takes place online, how much thought have you given to the customer experience that takes place in your...
56:22Join Matt Niess, Director of Business Development at automotiveMastermind, to learn about how to kick start auto leads during and after COVID-19 disruptions in this webinar.
2:55How can your dealership increase its service drive profitability? As consumers wait longer than ever between new vehicle purchases, refining your dealership’s service department process is essential.
We put together a comprehensive checklist you should get familiar with now to be prepared in case you find yourself with little to no warning from your local government to close your dealership.
The service drive is a critical component of the dealership customer experience in normal times, but it’s become even more important in the current environment.
26:02With in-person auto sales virtually eliminated or heavily restricted across the country, dealers are embracing digital retailing. Explore how your dealership can take advantage of this shift.
