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To date, social distancing is the most effective way to slow the spread of COVID-19 and to keep your
employees safe. If an employee believes they have come in contact with the coronavirus, we've also
put together
four immediate actions to take within your dealership for guidance.
For additional dealership resources surrounding COVID-19, click here.
How to Practice Social
Distancing in Your Dealership
Limit Contact and Avoid Close Proximity
Encourage your team to spend as much time at their own desks or within their
own designated workspaces as possible
It's crucial during this time to avoid sharing any business tools such as
phones, pens, paperwork, etc.
Close the break room and encourage your team to eat their lunch either at
their desks, or outdoors to avoid crowding in a confined area
Encourage your team to bring lunch from home if possible; If bringing lunch
from home is not an option, have your employee go and pick up their lunch to
avoid an array of delivery drivers entering and exiting your store frequently
Convert any meetings into quick stand-ups either on the showroom floor or
outside on the lot if weather permits; Again, it is crucial to avoid close contact
within a confined space such as a conference room
To avoid store-to-store cross selling, consider offering your employees a spiff
to instead refer that customer to the other store; The goal is to avoid
employees interacting with employees in a separate physical location
This goes without saying, but handshakes or human to human contact both
between employees as well as with their customers are not permitted
As Americans and people around the world are being asked to help halt the spread of COVID-19,
households are being told to practice social distancing. Your business is no different, and if your
dealership is fortunate enough to remain open, it is extremely critical to adhere to social distancing
recommendations to keep your employees safe and your doors open.
Automotive sales is a very people-based business, so surely the thought of social distancing probably
goes against everything you've ever learned about the importance of relationship building in sales
trainings. However, everyone has a role to play in keeping your dealership safe and operational. We've
compiled seven tips to help you implement social distancing in your dealership.
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MAINTAIN
PROPER
DISTANCE
