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How to Improve Your Dealerships Service Drive Efforts with Data and Analytics

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TURNING SERVICE INTO SALES Dealers have long known that service customers are great sales leads. But Mastermind dealers have the data, analytics and execution capabilities to actually do something about it. That's why Mastermind dealers report activating 55 percent of service-not-sold customers into qualified, in-market new vehicle sales leads. If your dealership doesn't have someone dedicated to looking at the analytics for every upcoming service appointment to identify the best prospects for a trade-in or other upsell, then you're potentially leaving hundreds of sales on the table. According to Mastermind dealers' experience, the Service Conquest feature of Market EyeQ is providing a 4x higher customer activation rate of service customers to in-market leads than any other provider.

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