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How to Improve Your Dealerships Service Drive Efforts with Data and Analytics

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One of the first applications of data analytics in the service drive was the development of simple equity mining tools. It made sense for dealers to identify potential prospects who had positive equity and could profitably be placed in a new car. But, as owners hold on to their cars longer and longer, equity mining tools have lost much of their value. Instead, comprehensive data mining tools, such as Market EyeQ, can improve your service-to-sales conversion rate by combining equity with a rich array of other factors and context that give your team the insights they need to identify prospects and close deals. GOING BEYOND EQUITY – POTENTIAL SOURCES OF DATA-DRIVEN INSIGHTS. Family finances Lifestyle information Social media posts Car-buying patterns Credit reports SOME SIGNS OF OPPORTUNITY: Out of warranty Over lease mileage New product design Payment decrease opportunity Desired used car lot product

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