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TABLE OF CONTENTS
Why It Matters ................................................................................................. 1
The Know How ................................................................................................ 2
Equipping Your Team to Succeed ...................................................................3
The Action Plan ..............................................................................................4
Standardizing Your Process ..............................................................................5
Key Factors to Assess When Evaluating Trades ................................. 5
1. Vehicle History Conditions ........................................................................... 6
2. Local Customer Demand ...............................................................................7
3. Market Factors ................................................................................................. 8
4. Unique Financing Options ........................................................................... 9
Call & Email Templates .............................................................................. 10
Call or Voice Message – Acquire In-Demand Make or Model ...............10
Call or Email – Service Acquisition ...............................................................10
Email - Acquire In-Demand Make or Model ................................................ 11