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Nourse Chillicothe Ford Sees Consistent Boost in Business with Mastermind

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Nourse Chillicothe Ford Sees Consistent Boost in Business with Mastermind Learn more automotiveMastermind.com Mastermind provides a consistent 10% to17% monthly boost in business across our Automall. KEVIN PATTERSON VP of Operations for Nourse Automall Looking to fuel sales and marketing efforts, Nourse Chillicothe Ford signed on with automotiveMastermind in 2020. To improve ROI and attribution, Kevin Patterson, VP of Operations for Nourse Automall, wanted to improve the transparency of reporting to gain greater insight into what was working – and which opportunities were still untapped. "With Mastermind, we can better understand how our marketing efforts are performing, helping us improve our attribution, ROI and penetration," says Kevin. "The intuitive dashboard and audience filters make it easy for us to prioritize, target and engage prospective buyers based on our available inventory, and the real-time service notifications enable us to instantly identify sales opportunities right from the drive." In addition to maximizing sales opportunities via Mastermind's Service-to-Sales Generator and real-time service notifications integration with Dealertrack, Kevin says he sees high value in leveraging the customer lists Mastermind targets with personalized marketing campaigns. With access to targeted customer lists, Kevin's team can supplement and build off existing advertising efforts by making additional outreach via social media. Now easily able to access detailed performance reporting, Kevin says his team is achieving greater attribution and penetration.

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