Erik Hess, Vice President of Business Operations at Mastermind, summarizes the IHS Markit Rapid Response Economic Analysis.
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Most Recent Videos
9:07Episode 1: Doug Fleming of Findlay Chevrolet
Mastermind Chief Commercial Officer Andrew Rains and Findlay Chevrolet General Manager Doug Fleming, chat about what it means to be a successful leader and the challenges dealerships are facing today.
30:06Keeping Your Dealership Employees Motivated Amid Uncertainty
Mastermind's Chief Commercial Officer, Andrew Rains, and Sr. Director of Partner Experience, Katie Loyas, discuss keeping employees positive in trying times.
15:00How Data is Helping Dealers Look Ahead
In this podcast, Marco Schnabl, CEO of automotiveMastermind, talks about using predictive analytics to drive showroom traffic and how dealers can navigate new shopping behaviors from consumers.
41:03Using Data Mining to Drive Sales & Improve CX During Market Disruptions
Learn how today's digital tools can convert leads into long-term loyalty customers through creating exceptional customer experience.
1:203 Tips to Improve Your Dealership’s Used Car Sales
Carla Wade, Director of Sales Development, shares how dealers can act now to maximize their pre-owned sales profitability and accelerate their recovery efforts.
1:48The Rundown on Our Virtual BDC Pilot amid COVID-19
Carla Nurse, Director of Sales Development, shares a summary of the virtual BDC program that Mastermind pivoted to in one of many efforts to help our dealer partners during the COVID-19 pandemic.
1:31Pre-Owned and New Cars Sales are Beginning to Recover
Erik Hess, Vice President of Business Operations at Mastermind, shares pre-owned and new car sales trends as dealerships begin to reopen across the country.
2:554 Ways to Increase your Dealership's Service Drive Profitability
How can your dealership increase its service drive profitability? As consumers wait longer than ever between new vehicle purchases, refining your dealership’s service department process is essential.
52:17Proactive Recovery: Comprehensive Planning for Reopening Your Dealership
Ready to reopen your dealership? Join Ian Grace, Senior Manager of Partner Performance at Mastermind as he shares his in-depth approach for reopening your dealership.
33:41Comprehensive Planning for Reopening Your Dealership
Join Mastermind Senior Manager of Partner Performance Ian Grace as he shares his comprehensive approach for reopening your dealership, detailing the specific and actionable measures you can take.
56:22How to Kick Start Auto Leads During and After COVID-19
Join Matt Niess, Director of Business Development at automotiveMastermind, to learn about how to kick start auto leads during and after COVID-19 disruptions in this webinar.
1:29Share Your Story With Us
While these last few weeks have been challenging, it’s been incredible to see how our industry is pulling together to serve their communities during these trying times. Share your story with us.
26:02Virtual Dealership & Digital Retailing During COVID-19
With in-person auto sales virtually eliminated or heavily restricted across the country, dealers are embracing digital retailing. Explore how your dealership can take advantage of this shift.
38:36Maximizing Your Service Drive During COVID-19
Join Mastermind OEM Account Director Matt Goodwin as he discusses immediate steps to take to maximize your service drive - while building trust and loyalty in your community. See full webinar here.
1:43Tips to Prepare for the Pre-Owned Market Surge
Carla Nurse, Director of Sales Development at Mastermind, shares ways dealerships can prepare now for the expected surge of pre-owned vehicles hitting the marketplace. Discover Carla’s tips here.
27:35How Dealers Can Support Customers During A Pandemic
Mastermind’s Chief Commercial Officer Andrew Rains discusses what dealerships should be focusing on right now in order to support their customers and their employees amid the COVID-19 pandemic.
1:44Declining Car Sales, Vehicle Registrations & PMIs
Erik Hess, VP of Business Operations, discusses the state of the auto market amid declining car sales, declining vehicle registrations, and dropping PMIs.
1:443 Tips to Maximize Your BDC During COVID-19 Disruptions
Carla Nurse, Director of Sales Development at Mastermind, shares ways dealers can maximize their BDC during these challenging times.
2:443 Tips to Maximize Your Sales Team During COVID-19 Disruptions
Carla Nurse, Director of Sales Development at Mastermind, shares creative ways for the sales department to let customers know that the dealership is open and here to help amid COVID-19 disruptions.
0:47How To Communicate with Customers During Times of Uncertainty
Erik Valentin, Dealer Relations Manager at Mastermind, shares useful suggestions on how dealers can communicate with their customers during times of uncertainty.