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How To Know More About Customers In The New Buyer Journey

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Aligning data and analytics to personalize customer marketing makes you the center of the radically transformed buyer journey. Data-driven customer insights build relationships through campaigns developed with predictive analytics, increasing customer loyalty and retention through relationships instead of merely closing deals. With targeted marketing campaigns, you demonstrate knowledge of what customers want, effectively walking with them along the buying journey. Post- sale, these marketing campaigns can nurture relationships to support customer loyalty and retention for years to come. But dealers can only realize these benefits with the right technology to gather and make sense of the data, then provide actionable marketing materials from that data.

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