Service and Sales Email
Hi [Customer Name],
As the COVID-19 pandemic continues, we at [dealership] want to reach out and let you
know we're here for you.
Ensuring our customers have safe, reliable transportation when they need it most is our
responsibility. Whether your current vehicle is in need of service or repairs, or you need to
explore your purchase options from home, our team is ready to accommodate your needs
during this increasingly challenging time.
We don't take this responsibility lightly. The health and safety of our customers and team is
our top priority. We've implemented numerous safety protocols in our dealership and service
center and are offering additional accommodations for our service and sales customers,
including:
• Complimentary vehicle pick-up and drop-off.
• Additional sanitization and protective accommodations, including complimentary
interior wipe-downs and using disposable steering wheel, seat and floor mat covers.
• Add in additional dealership offerings, consider virtual walk-thrus and desk dealing,
video appraisals with your used car manager, or test-drive drop-offs.]
If there's anything our team can do for you, let us know. Our current business hours are:
Monday - Friday, [0:00am – xpm]
Saturday, [xam – xpm]
Sunday, [xam – xpm]
We look forward to hearing from you.
[Name, Title]
[Dealership]
[Phone number]
