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How to Leverage Video in Your Dealership to Sell More Cars

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A business unit of IHS Markit™ ©2020 automotiveMastermind®. All rights reserved. LEARN MORE: automotiveMastermind.com/MarketEyeQ Ready for Their Close Up Consider making videos that go beyond the standard "About Our Dealership" or new-vehicle feature videos. Explore options like: • Pre-Owned Walkaround Videos In light of massive changes in the pre-owned vehicle market, there's no better time to make it easy for online shoppers to engage with your used inventory via vehicle walkaround videos. Vehicle walkaround videos are also valuable in early-stage marketing efforts. Instead of waiting for the prospect to come to the website, a walkaround video can be shared via email or text to draw the prospect directly to a vehicle that data suggests is most appropriate for them. What's Working? What Isn't? Producing and sharing videos is only part of a dealership video marketing strategy. You must also include an ongoing commitment to learn what's working and what isn't. What worked yesterday may not work today, and what works for another dealer may not work for you. But with thoughtful engagement and attention to the needs and interests of your customers, your dealership will find video marketing to be a powerful tool for engagement, sales and profit. Now more than ever, it is critical to make a good virtual first impression. Contact us if you're interested in learning how to combine the power of Mastermind's predictive marketing with your own personalized, 1:1 video messages through Market EyeQ's Video Messenger. • Fixed-Ops Videos With service and parts accounting for 12.4% of dealership sales and 16.9% of dealership net profit, your fixed operations are a critical part of your business that you can drive through video. One powerful way to use video in your service department is to increase transparency. Video walkthroughs of inspections and repairs can show the work being done, while giving you an opportunity to highlight your service techs, their skills and commitment to quality and safety. Consider offering consumers the opportunity to have a service advisor do real-time video updates on repairs or inspections to increase customer confidence and satisfaction. 65% of people who took their vehicle in for service first heard about the service center through video Google, 2017

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