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CALL OR VOICE MESSAGE – ACQUIRE IN-DEMAND MAKE OR MODEL
"Hi [Customer Name]
This is [Employee] the [Title] with [Dealership]. Did I catch you at a good time? The reason for my call is
recently, we have had many customers looking for quality, good condition used [Current Model] like yours.
Due to national shortages impacted by the chip shortage, we would be willing to pay a premium price for your
[Current Make] – or any sellable pre-owned model in your household. Would you be willing to sell us your
[Current Model]?
We'd love to schedule a complimentary inspection to provide you with the most accurate purchase offer for your
vehicle. What day this week works best for you?"
CALL OR EMAIL – SERVICE ACQUISITION
"Hi [Customer Name]
This is [Employee] the [Title] with [Dealership]. I noticed you were coming in for service in a couple of days, so I
was reviewing your account. We've had many customers looking for quality, good condition used [Current
Model] like yours.
We would be willing to offer you above market value for your current vehicle after performing a quick, no
obligation required mechanical inspection, even if you don't purchase from us. Would you be interested in selling
your [Current Make]?
Let's chat when you're in for service. I will also text and call you, as well. See you then!"
CALL & EMAIL TEMPLATES
