CONVERSION STAGE
Buying a vehicle can be a stressful experience, and regardless of
which direction a buyer's journey takes, they want and expect
their sales experience to be as easy as possible.
Whether it's discussing a trade-in or finalizing financing, it's
critical dealers ensure the entire sales process (including any
hand-offs between departments) is seamless. Meaning, while your
used car, F&I and management teams focus on doing what they
do best, they need to ensure they're working toward the same
collective goal.
CONVERSION
STAGE BEST
PRACTICE:
KEEP IT SIMPLE
