COVID-19 Resources for Dealerships

How to adapt your dealership to COVID-19 challenges. Learn how to go virtual, remain agile, and pivot your dealership's operations model.

  • The 35-Point Checklist You Need For Reopening Your Dealership

    The 35-Point Checklist You Need For Reopening Your Dealership

    A successful reopening requires dealers to start thinking ahead right now. View our checklist for a comprehensive look at what must be considered when reopening your dealership.

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  • What Car Shoppers Are Asking Now & How Auto Dealers Can Adapt to Changing Buying Behaviors

    What Car Shoppers Are Asking Now & How Auto Dealers Can Adapt to Changing Buying Behaviors

    The COVID-19 pandemic is an evolving situation, and with each set of updated or loosened restrictions, consumers have new questions about what this means to them.

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  • Pre-Owned and New Cars Sales are Beginning to Recover1:31

    Pre-Owned and New Cars Sales are Beginning to Recover

    Erik Hess, Vice President of Business Operations at Mastermind, shares pre-owned and new car sales trends as dealerships begin to reopen across the country.

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  • FREE WEBINAR Using Data Mining to Drive Sales & Improve CX During Market Disruptions

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  • Proactive Recovery: Comprehensive Planning for Reopening Your Dealership52:17

    Proactive Recovery: Comprehensive Planning for Reopening Your Dealership

    Ready to reopen your dealership? Join Ian Grace, Senior Manager of Partner Performance at Mastermind as he shares his in-depth approach for reopening your dealership.

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  • How to Make the Most of Your Auto Leads in the Post-Pandemic Market

    How to Make the Most of Your Auto Leads in the Post-Pandemic Market

    As we’ve discussed before, digital analytics have changed the traditional balance of quality versus quantity in auto sales leads. Automating the auto lead generation and analysis process means...

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  • Why Comprehensive Data Mining is the Only Way Forward for Auto Sales

    Why Comprehensive Data Mining is the Only Way Forward for Auto Sales

    For years, dealers have turned to equity mining tools to try and streamline identifying revenue opportunities in the service drive.

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  • How to Kickstart Auto Sales After COVID-19 Disruptions

    How to Kickstart Auto Sales After COVID-19 Disruptions

    It may seem counterintuitive to view the post-pandemic marketplace as an “opportunity,” but that’s what it will be for dealers who are prepared to serve customers in the new environment.

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  • Mastermind Provides Unprecedented Virtual BDC Support Amid COVID-19

    Mastermind Provides Unprecedented Virtual BDC Support Amid COVID-19

    In a time where dealership management were pre-occupied with focusing on bigger picture strategies to combat the COVID-19 disruptions, Mastermind stepped in to prospect on behalf of the dealership.

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  • How to Keep Sales and Service Connected While Operating Virtually

    How to Keep Sales and Service Connected While Operating Virtually

    It’s challenging in the best of times for dealers to keep sales and service connected. When large portions of your auto dealership are operating virtually, it’s even more complicated.

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  • Digital Retailing: How to Improve Customer Experience and Sell More Cars

    Digital Retailing: How to Improve Customer Experience and Sell More Cars

    In an era where your dealership’s engagement with prospects and customers increasingly takes place online, how much thought have you given to the customer experience that takes place in your...

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  • How to Kick Start Auto Leads During and After COVID-1956:22

    How to Kick Start Auto Leads During and After COVID-19

    Join Matt Niess, Director of Business Development at automotiveMastermind, to learn about how to kick start auto leads during and after COVID-19 disruptions in this webinar.

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  • 4 Ways to Increase your Dealership's Service Drive Profitability2:55

    4 Ways to Increase your Dealership's Service Drive Profitability

    How can your dealership increase its service drive profitability? As consumers wait longer than ever between new vehicle purchases, refining your dealership’s service department process is essential.

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  • 36-Point Checklist If Your Dealership is Mandated to Close

    36-Point Checklist If Your Dealership is Mandated to Close

    We put together a comprehensive checklist you should get familiar with now to be prepared in case you find yourself with little to no warning from your local government to close your dealership.

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  • How to Improve CX in the Service Drive (During and Post COVID-19)

    How to Improve CX in the Service Drive (During and Post COVID-19)

    The service drive is a critical component of the dealership customer experience in normal times, but it’s become even more important in the current environment.

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  • Virtual Dealership & Digital Retailing During COVID-1926:02

    Virtual Dealership & Digital Retailing During COVID-19

    With in-person auto sales virtually eliminated or heavily restricted across the country, dealers are embracing digital retailing. Explore how your dealership can take advantage of this shift.

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  • 6 Tips to Run a Remote Sales Department during COVID-19

    6 Tips to Run a Remote Sales Department during COVID-19

    Discover six tips for your dealership to consider while operating as a remote sales department amid COVID-19 disruptions.

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  • Share Your Story With Us1:29

    Share Your Story With Us

    While these last few weeks have been challenging, it’s been incredible to see how our industry is pulling together to serve their communities during these trying times. Share your story with us.

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  • Maximizing Your Service Drive During COVID-1938:36

    Maximizing Your Service Drive During COVID-19

    Join Mastermind OEM Account Director Matt Goodwin as he discusses immediate steps to take to maximize your service drive - while building trust and loyalty in your community. See full webinar here.

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  • Keep Your Dealership’s Employees Positive

    Keep Your Dealership’s Employees Positive

    Motivating dealership employees can be a challenge, especially in the current market. Discover 3 ways to boost employee morale at your dealership.

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  • Tips to Prepare for the Pre-Owned Market Surge1:43

    Tips to Prepare for the Pre-Owned Market Surge

    Carla Nurse, Director of Sales Development at Mastermind, shares ways dealerships can prepare now for the expected surge of pre-owned vehicles hitting the marketplace. Discover Carla’s tips here.

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