Automotive Webinars

Thought Leadership webinars that help you maximize your dealership's performance.

  • Service-to-Sustainable Success in 202259:44

    Service-to-Sustainable Success in 2022

    Explore why the service drive is so valuable in 2022, best practices for maximizing service profitability and tips for building a profitable service-to-sales funnel that supports sustainable success.

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  • Building a Plan to Defend Your Loyalty Customer Base32:25

    Building a Plan to Defend Your Loyalty Customer Base

    automotiveMastermind expert Ian Grace, explores industry trends related to customer loyalty, actionable takeaways to proactively protect your loyalty portfolio and best practices to achieve sustainabl

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  • The 3 C's of Creating a Customer-First Dealership CX1:00:11

    The 3 C's of Creating a Customer-First Dealership CX

    automotiveMastermind's Carla Wade and Ian Grace discuss the “3 C’s” – committing to a consistent customer engagement strategy, creating efficiencies and calculating costs even amid ongoing inventory c

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  • Equip, Sustain and Succeed: Building a Better BDC1:02:27

    Equip, Sustain and Succeed: Building a Better BDC

    automotiveMastermind's Ian Grace & Dave Effren discuss how to leverage your dealership's BDC to achieve sustainable success in the year ahead.

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  • Driving Dealership Revenue By Marketing & Working the Service Drive56:36

    Driving Dealership Revenue By Marketing & Working the Service Drive

    automotiveMastermind’s Ian Grace discusses how to better market and equip your service drive to support sales, acquisition and customer-retention efforts. To learn more about Mastermind, visit our we

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  • Crack the Code: Selling, Acquiring & Marketing During an Inventory Crisis – Dealer Panel Discussion46:12

    Crack the Code: Selling, Acquiring & Marketing During an Inventory Crisis – Dealer Panel Discussion

    Check out the insightful dealer panel discussion to learn how you can crack the code on inventory challenges in your dealership today.

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  • Embracing Electrification A Customer-First Approach1:00:59

    Embracing Electrification A Customer-First Approach

    automotiveMastermind’s Chris Potgieter and IHS Markit's Ryan Donnelly discuss how to best prepare for future electric car sales today with a data-driven approach. To learn more about automotiveMaster

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  • Dealership Planning for Sustainable Success in 20221:02:12

    Dealership Planning for Sustainable Success in 2022

    automotiveMastermind's Ian Grace and IHS Markit's Peter Nagle discuss the state of automotive sales and inventory heading into 2022.

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  • Crack the Code: Selling, Acquiring & Marketing During an Inventory Crisis - Workshop Recording45:57

    Crack the Code: Selling, Acquiring & Marketing During an Inventory Crisis - Workshop Recording

    Did you miss our Crack the Code: Selling, Acquiring & Marketing During an Inventory Crisis virtual workshop? Check out the recording to learn how you can crack the code on inventory challenges.

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  • Plan, Prepare, Pivot: ​Sustainable Success in 20221:00:21

    Plan, Prepare, Pivot: ​Sustainable Success in 2022

    automotiveMastermind’s Ian Grace and IHS Markit's Pete Margaros explore the current state of automotive sales and inventory as well as discussing what the latest forecasts mean for dealers in 2022.

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  • Crack the Code on Pre-Owned Inventory Acquisition: Workshop Recording1:03:39

    Crack the Code on Pre-Owned Inventory Acquisition: Workshop Recording

    Hear insights from real dealer leaders on how to acquire more pre-owned cars for your dealership. Check out our recording from the Crack The Code on Pre-Owned Inventory Acquisition virtual workshop.

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  • Dealership CX: Buzzword or Today's Competitive Edge?1:00:17

    Dealership CX: Buzzword or Today's Competitive Edge?

    Learn how taking a proactive approach to customer experience gives dealers a competitive edge against online-only retailers when it comes to both converting buyers and acquiring pre-owned vehicles.

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  • Embracing Your Dealership’s Electric Future1:05:50

    Embracing Your Dealership’s Electric Future

    Mastermind’s Ian Grace & IHS Markit's Pete Margaros discuss the factors accelerating electrification in the auto industry, the brands leading the pack and how dealers can prepare for the future.

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  • Crack the Code on Pre-Owned Inventory Acquisition: Dealer Panel Discussion53:58

    Crack the Code on Pre-Owned Inventory Acquisition: Dealer Panel Discussion

    Hear directly from our dealer partners on how Market EyeQ enables their dealership to build, maintain and sustain a healthy pre-owned inventory.

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  • Reimagining the BDC in the Consumer First Era1:04:37

    Reimagining the BDC in the Consumer First Era

    In this NADA hosted webinar, Carla Wade, Ian Grace and David Effren chat about opportunities for dealers to put the right strategy, structure and staffing in place to maximize their dealership's BDC.

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  • Crack the Code on Working the Service Drive: Workshop Recording2:15:21

    Crack the Code on Working the Service Drive: Workshop Recording

    Discover how to work the service drive in this workshop and panel discussion hosted by Mastermind dealer experts. Learn how to maximize your service department and drive profitability.

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  • Brand Market Share: From Retail Trends to Recovery1:07:26

    Brand Market Share: From Retail Trends to Recovery

    In this NADA hosted webinar, Pete Margaros from automotiveMastermind and Thomas Libby from IHS Markit, discuss strategies on improving retention, acquisitions and the overall customer experience.

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  • How to Conquest Sales Through the Service Drive49:35

    How to Conquest Sales Through the Service Drive

    By looking at the service drive as an extension of the new car sales floor, and not just a repair shop, dealers can unlock a critical source of sales and expedite their recovery in 2020 and beyond.

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  • Retention: The Fuel to Feed Recovery in 20211:06:55

    Retention: The Fuel to Feed Recovery in 2021

    In this NADA hosted webinar, Mastermind's Pete Margaros and IHS Markit's Associate Director of Industry Analysis Thomas Libby discuss industry insights and strategies to promote customer loyalty.

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  • Auto Sales & Finance in the New Consumer-First Era1:01:33

    Auto Sales & Finance in the New Consumer-First Era

    Join Mastermind Senior Dealer Relations Manager Pete Margaros and Joshua Herbert, Senior Director of Market Development at Transunion, for a discussion on auto sales and finance.

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