automotiveMastermind

Dealership business development centers, also known as BDCs, have long been the topic of debate at many auto dealerships. But, never has the topic been more relevant than now.

With the automotive industry rapidly recovering while simultaneously evolving to changing consumer buying habits, a once-niche segment has become more top-of-mind for OEMs: EVs.

Dealerships of all sizes are undoubtedly familiar with metrics and dashboards. Whether it’s your CRM, DMS or sales platform, a good part of your day is already spent on reviewing performance reports.

What are your dealership’s greatest challenges in 2021? Are they the same today as they were five years ago? Chances are, they’ve likely evolved over time.

While the future of auto dealerships is undoubtedly evolving, the change welcomes new opportunities for dealership growth. Learn more in our latest blog post.

As a follow-up to our previous Part 1, in this blog post we share how dealerships can increase service drive profitability.

There are many questions that continually pop up around dealerships across the country: Should we keep this vehicle or send it to auction? Is this vehicle worth reconditioning for the lot?

Exiting an incredibly challenging year for auto dealers and consumers alike, automotive sales started off strong in 2021, growing by 11% month-over-month in January according to IHS Markit.

At the core of any great relationship is trust and transparency. So, it makes sense as businesses around the country (car dealerships included) determine how to best adapt to changing buyer journeys.

Hiring and staffing can be one of the most frustrating components of life at auto dealerships. In this blog post we outline four strategic staffing best practices for dealerships.

Dealers are looking for new opportunities to maximize their sales and retention efforts. In this blog post, Mastermind shares four ways dealers have cracked the code on working the service drive.

In this blog post, we share three ways dealerships can improve service drive marketing and maximize its impact by focusing on trade-in opportunities, using modern tools and promoting customer loyalty.

In the current competitive landscape, if your dealership is ill-prepared to deliver an efficient, user-friendly digital retail experience, you risk watching from the sidelines soon.

To continue advancing into a digital dealership model in the new year, dealers need to ensure they have both the right tools and the team to succeed in today’s increasingly digital market.

With 2020 behind us, dealership leaders are entering the new year with many important lessons learned on pivoting and keeping their businesses moving forward despite industry disruption.

With sales revenue down, for many dealers, the service drive became a key component to survival. In this blog post, we share 3 ways to maximize service-to-sales profitability at your dealership.

In this blog post, we explore three ways creative dealerships can adapt to 2021 inventory challenges.

Consumers are turning to digital platforms at nearly every step of their buying journey, taking virtual test drives, purchasing and even scheduling service for their vehicles.

Opportunities exist inside the dealership in 2021 – including in the F&I office. In this blog post, we analyze the state of automotive finance market.