Leadership

Resources to help you be a better leader for your dealership

  • Episode 1: Doug Fleming of Findlay Chevrolet9:07

    Episode 1: Doug Fleming of Findlay Chevrolet

    Mastermind Chief Commercial Officer Andrew Rains and Findlay Chevrolet General Manager Doug Fleming, chat about what it means to be a successful leader and the challenges dealerships are facing today.

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  • GETTING THE JOB DONE: 7 Tips to Become a Better Dealership Leader

    GETTING THE JOB DONE: 7 Tips to Become a Better Dealership Leader

    From our experience at Mastermind working with some of the best leaders in the automotive industry, we put together suggestions for what we’ve seen work best in the dealership environment.

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  • Keeping Your Dealership Employees Motivated Amid Uncertainty30:06

    Keeping Your Dealership Employees Motivated Amid Uncertainty

    Mastermind's Chief Commercial Officer, Andrew Rains, and Sr. Director of Partner Experience, Katie Loyas, discuss keeping employees positive in trying times.

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  • How Dealership Management Can Become Better Leaders41:39

    How Dealership Management Can Become Better Leaders

    In this podcast, Andrew Rains, Chief Commercial Officer at automotiveMastermind, breaks down how to become a more effective leader. Andrew oversees new business, customer retention, account managem

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  • Predictive Analytics in the Auto Industry

    Predictive Analytics in the Auto Industry

    The automotive industry continues to face dynamic challenges such as shifting marketing conditions, increased competition, cost pressure and volatility. For dealers with the right technology,...

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  • How to Improve Your Car Dealership’s Sales Team

    How to Improve Your Car Dealership’s Sales Team

    A productive and efficient sales team is the lifeblood of a dealership. While many auto dealer sales trainings focus on big-picture tips and tricks, not enough dig into the core factors that truly...

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  • 4 Types of Automotive Data to Help You Sell More Cars

    4 Types of Automotive Data to Help You Sell More Cars

    When it comes to automobile marketing and sales, there is certainly not a “one-size-fits-all” approach. Car shoppers are unique in their budgets and vehicle needs. It’s important that dealers...

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  • How to Overcome Common Dealership Challenges

    How to Overcome Common Dealership Challenges

    Every day, car dealers face a wide array of challenges that can range from simple annoyances to significant strategic threats to their dealership’s bottom line. Dealership leaders often spend a...

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  • The Most Important Customer Data Points38:47

    The Most Important Customer Data Points

    In this podcast, automotiveMastermind shares why their data and technology is helping dealers sell more cars. Data is widely available these days, and it's becoming a race to crunch numbers to predict

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  • How Dealers Can Better Talk to Customers29:58

    How Dealers Can Better Talk to Customers

    In this podcast Steve DeWitt, Business Development Director at automotiveMastermind, shares some valuable insight into how automotive retailers can better talk to customers. Want to learn more about

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  • Everything Dealers Need to Know About AI in the Automotive Industry

    Everything Dealers Need to Know About AI in the Automotive Industry

    When the topic of “artificial intelligence in the automotive industry” comes up, most people probably have visions of autonomous vehicles humming through city streets, picking up and dropping off...

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  • 5 Data-Driven Reasons Why Your Dealership Needs a Sales Platform

    5 Data-Driven Reasons Why Your Dealership Needs a Sales Platform

    Why does your auto dealership need a sales platform? The answer is simple: We’re living in the age of data – and it’s become clear that businesses who don’t adapt to that reality can’t compete for...

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  • How Automotive Retailers Proactively Target Car Buyers47:32

    How Automotive Retailers Proactively Target Car Buyers

    In this podcast, Johannes Gnauck, co-Founder and co-CEO of automotiveMastermind, shares some of their best practices on how they target car buyers. Car buyers today are more educated than ever about

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  • 7 Steps to Create a Dealership Customer Strategy

    7 Steps to Create a Dealership Customer Strategy

    Customer experience (CX) is more than customer service. While customer service certainly influences CX, the concept extends throughout the entire relationship a customer has with your dealership,...

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  • How Do Your Customers Measure Their Experience at your Dealership?

    How Do Your Customers Measure Their Experience at your Dealership?

    Using data to help your sales staff truly understand their customers and anticipate their needs will lead to a better overall experience in your dealership. In this article, automotiveMastermind...

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  • The State of Automotive Financing: What Dealers Need to Know

    The State of Automotive Financing: What Dealers Need to Know

    Don’t close down your F&I department just yet, as it turns out the dealer-assisted loan might not be dead after all. Despite what some media reports recently claimed, your ability to put customers...

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  • How AI is Transforming the Automotive Industry & Enhancing the Dealership Sales Process

    How AI is Transforming the Automotive Industry & Enhancing the Dealership Sales Process

    When Hollywood considers what artificial intelligence (AI) might look like in the automotive industry, the results range from the “Transformers” movies in which cars and trucks turn into giant...

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