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Read ArticleDos & Don’ts of Customer Experience in the Dealership Service Drive
Discover how to improve dealership customer experience in the service department to fuel retention and sales efforts with this list of CX do's and don'ts.
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2:21Watch VideoAudi Nyack Success Story
Hear from the Audi Nyack team as they talk about how Mastermind has helped their dealership gain new customers every month.
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Toyota Dealer Archives Market Leading Retention Rates
Riverhead Toyota went from struggling with selling in the service drive to an enviable 19% average conversion ratio by understanding how to build dealership customer loyalty.
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Cadillac Dealership Sees 12 Months of YoY Record Sales with Mastermind
Suburban Cadillac of Troy achieved 12 months of year-over-year record car sales which they primarily attribute to automotiveMastermind’s dealership sales and marketing solution, Mastermind.
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Auto Dealer Grows Used Car Inventory and Loyalty with Mastermind
Learn how Mastermind empowered Fred Haas Toyota World to sell more cars and create a better car buying experience to maximize dealership profitability.
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Read ArticleGuide to Dealership Customer Loyalty
Discover the guide to dealership customer loyalty. Learn why your dealership should focus on loyalty and how you can promote automotive customer retention.
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2:54Watch VideoAudi Princeton Success Story
Meet the team at Audi Princeton in New Jersey. Their dealership has seen a lift in sales due to Mastermind's ability to target loyalty, service, and conquest opportunities all from one tool.
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32:25Watch VideoBuilding a Plan to Defend Your Loyalty Customer Base
automotiveMastermind expert Ian Grace, explores industry trends related to customer loyalty, actionable takeaways to proactively protect your loyalty portfolio and best practices to achieve sustainabl
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Leading Winning Dealership Teams: Cheat Sheet
Discover tips for inspiring winning dealership teams. Doug Fleming, manager of Findlay Chevrolet dealership, shares how to be a successful leader.
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Read ArticleFocusing on Your Dealership Service Drive in 2022
Explore why the dealership service drive is so important to dealership revenue and best practices for growing the service department.
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Read ArticleSummer Car Sales Guide for Dealerships 2022
Discover how to elevate your sales during your dealership's summer sales events. Learn about the importance of engaging your customers in 2022.
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Read ArticleWhy Dealers Should Focus on Customer Communication
Explore the automotiveMastermind guide to dealership communication with customers. Learn why communication is important and how to use it effectively.
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3 Reasons Not to Pump the Brakes on Dealership Marketing in 2022
Discover why your dealership should maintain its focus on marketing strategies in 2022 despite rising prices and lack of incentives for customers.
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1:00:11Watch VideoThe 3 C's of Creating a Customer-First Dealership CX
automotiveMastermind's Carla Wade and Ian Grace discuss the “3 C’s” – committing to a consistent customer engagement strategy, creating efficiencies and calculating costs even amid ongoing inventory c
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Read ArticleIncreasing Dealership Conquest Car Sales in 2022
Discover how to increase your dealership's conquest car sales in 2022. Learn how to take advantage of the current auto industry to grow your dealership.
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Path to Proactively Preventing Lease Buybacks
Discover Mastermind's tips to keep your customers engaged and satisfied throughout their lease. Learn to stop customer defection by preventing lease buybacks using this guide.
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A Dealership's Guide to Proactively Preventing Customer Lease Buybacks
Mastermind's guide to preventing lease buybacks and securing customer loyalty can help maximize dealership revenue. Learn how technology can support your efforts in this guide.
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Read Article3 Tips to Improve Conquest Auto Sales
Discover 3 tips for effective automotive conquest marketing that will allow your dealership to increase sales. Learn how the Mastermind platform can help.
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Listen to EpisodeCultivating and Inspiring Dealership Teams
In episode 11, Doug Fleming General Manager of Findlay Chevrolet, returns to Dealer Download to chat about cultivating and inspiring dealership teams.
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Read Article3 Steps to Proactively Prevent Customer Lease Buybacks
Explore best practices for auto dealers to proactively prevent lease buybacks and customer defection to promote customer loyalty and drive sales.
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