How to Drive Customer Loyalty in Your Service Drive this Winter

December 11, 2020

In a year that seems like it will never let up, most regions around the country that experience cold winters are already deep in the throes of chilling weather. Dealerships from coast to coast regularly capitalize on the changing weather, offering special cold-weather-friendly nitrogen for tires, extra-low-temp wiper fluid and plenty of other passive options for their customers to capitalize on.

But a growing number of dealerships are actively managing their customer relationships from the service drive following a few simple – and proactive – steps to dramatically increase their customer loyalty this winter.

In this whitepaper, learn best practices to optimize your efforts in the service drive this winter to drive customer loyalty, including improving efficiency, tailoring your offers and taking a proactive approach to connecting with customers.

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