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Mercedes-Benz of Buffalo Experiences Transformation in Productivity with Mastermind

Since integrating Mastermind into their day-to-day process, Mercedes-Benz of Buffalo has experienced measurable improvements across its service and loyalty portfolios.

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Through Mastermind's advanced customer insights and easy to use interface, Mercedes-Benz of Buffalo has experienced a dramatic transformation in efficiency and productivity – giving the sales team more time to sell more cars.

“Mastermind keeps us organized and helps us track opportunities - something our CRM system couldn’t do. It shines a light on those potential buyers for us and lets us know when a warranty is expiring or a new model is coming out, giving us a clear picture of when to present an offer.”

– Chuck Skillin, Sales Manager, Mercedes-Benz of Buffalo

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