Meet John Fanelli, General Manager at Nissan of Turnersville in New Jersey. Mastermind's reliable, accurate data and Behavior Prediction Score (BPS) have allowed John and his team to significantly improve the Service-to-Sales process at their dealership.
"Our service-to-sales process before Mastermind was lacking. You have no information, you're starting cold with no data. So it was really difficult. Now, we have all the tools, we know exactly what to say. We could even pull up a car and have it ready for the customer."
- John Fanelli, General Manager, Nissan of Turnersville